A little help, a clear next step.
Quizmio support
Help for Quizmio on the web and Quizmio Assessments on iPad. Start with the guidance below, or contact us if something isn’t working.
Need a hand?
support@quizmio.app
Tell us your school, whether you’re using the website or iPad app, and what happened. Include the app or browser version and any error message. Please don’t send passwords or screenshots containing other students’ information.
Sign in and classroom access
Use the account provided by your school or teacher. Teachers manage classes and assessments on the website. Students can use the website or the iPad app. The iPad app connects directly to quizmio.app; you do not need to enter a server address.
If you haven’t received an account, or a class is missing, contact your teacher or school administrator. If you have an email-based account and forgot your password, use the password reset option on the sign-in page. For a teacher-managed student account, ask your teacher to reset your access.
An assessment hasn’t appeared
Confirm that you’re signed in to the right account and class, connected to the internet, and keeping the app open. Your teacher must hand out the assessment to you. Ask your teacher to check the delivery if you still see the waiting screen.
Answering and submitting work
Answers save as you work while connected. Follow the assessment’s instructions, use the available answer tools, and submit when you’re finished. Photo or file attachments are only needed when the question calls for them. If you see a connection error, reconnect and retry before closing the app or clearing browser data.
For timed assessments, your teacher controls the available time and any extensions. Contact your teacher if time runs out or a delivery is collected before you’re finished.
Grades, feedback, and corrections
Results appear when your teacher releases them. Written responses and uploaded work may need teacher review first. Ask your teacher about grading, missing results, or permission to make corrections.
Getting the iPad app
Quizmio Assessments requires iPadOS 17 or later. The app is being prepared for private distribution to participating schools through Apple School Manager. It is not currently available as a public App Store download. Your school will provide installation instructions when it is available.
Privacy and account requests
For access, correction, export, or deletion of account information, contact your school or email support@quizmio.app. School-managed assessment records may require authorization from your school. Uninstalling the app does not remove classroom records from the website.